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Better Post-Purchase Experience

Your customers are excited after buying—leverage the power of technology to keep that energy going with automated personal updates and offers that turn one-time buyers into loyal fans who keep coming back!

Lack of Personalised Connection After Purchase

After making a purchase, customers want updates that feel personal, and appreciative—not generic, robotic messages. Sending such personalised updates can strengthen relationships, but is also time-consuming!

And What About Returns?

On top of that, a frustrating return process can leave a lasting bad impression, affecting customer loyalty, and even leading to negative reviews.

Engage Customers After Sales & Increase Sales

DelyvaNow* allows you to use every post-purchase interaction to engage and build stronger customer relationships. Our platform automates branded tracking updates and promotions to keep customers excited! Plus, our return solutions ensure a hassle-free process that earns trust and loyalty.

*NOTE: Available for DelyvaNow+ (Subscription Package)

Automated Tracking & Email Notifications

Use DelyvaNow’s automated technology to send personalised tracking updates and email notifications, ensuring customers feel connected to your business.

Customisable Post-Purchase Engagement

Easily set up your tracking pages to include banners that highlight new products or limited-time offers, and turn it into a chance to bring customers back to your store.

Real-Time Customer Feedback

Our platform lets your customers rate their experience on the tracking pages. Use their feedback to improve your service, and make better delivery decisions for future orders.

Simplified Return Solutions

Integrated return solutions make it easy for them to request returns, and for you to approve them, with automated email instructions included!

Your post-purchase customer interactions are automated for a seamless, consistent, and engaging experience that encourages repeat sales.

Keep your customers engaged with customised touchpoints that feel personal, not generic, boosting the likelihood of returning to your store!

Turn unhappy purchases into positive experiences with simple return submissions and clear instructions, leaving customers with a lasting positive impression.

Start with flexible top-up options as low as RM20 to get started.
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A subscription plan with advanced features to automate and optimise your deliveries.
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Others have already leveled up their post-purchase customer experience with DelyvaNow!

Delivery Can Be a Secret Sales Tool

Ready to leverage delivery to enhance post-purchase experience and boost sales?

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