Kartini Suhari
Handmade soap and Mirabelle stokist
The Interview : Question 1
Can you tell us about your business story? How did you get started?
At first, I just started helping my friends purchase Mirabelle and Kekaboo hijab. A few months later, I got an offer from Mirabelle HQ to be an agent of Mirabelle. I started my business without using any capital. A year later, I got an offer to be one of the stokist for Mirabelle. Alhamdulillah. Now, I have 10 agents and 30 dropship agents under me.
Question 2
What are the channels/platforms that you used to gain sales?
I’m using Instagram, WhatsApp group, Facebook, and Shopee to gain sales for my business. I first started getting sales on Instagram. A lot of the marketing were done by HQ and customers find my business through the hashtags created by me. I got many customers from Instagram because it’s easier for them to look at the photos. I also provide cash on delivery (COD) for my customers.
Question 3
Through your experiences, how was it like in using Delyva?
Delyva makes my work easier in managing customers orders and shipping. I do not have to handwrite the customer’s address on the consignment note. Delyva also helps me save more time and energy because of the pick up service. I no longer have to face long queue at the post office anymore.
Question 4
How would you feel if Delyva no longer exists?
Sad and I need to do everything the old way again. It would be difficult for me as I need to go to the post office, handwrite the customers addresses, and my time will be spent more on waiting for my turn at the post office.
Question 5
What advice would you give for other small businesses out there?
Use Delyva to fulfill orders and shipping because it will save you a lot of time. We can also ensure that our items will arrive in a timely manner. If delayed, Delyva team will help us to track our item. You can also save a lot more money because of the cheaper rate. I feel lucky to have seen Delyva’s ads on Instagram.
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